Winz Support

At Winz Casino, we want every moment of your experience to be effortless — from your first spin to your biggest win. Our team is always ready to help with anything you need, whether it’s about your account, bonuses, payments, or just a quick question about the games.

💬 Live Chat — The Fastest Way to Reach Us

The best and quickest way to get help is through our live chat, available directly on the website. Our friendly support agents usually reply within a minute, so you can get back to playing without delay.

You can open the live chat anytime by clicking the Chat button in the bottom-right corner of the screen — it’s visible on both desktop and mobile devices.

Live Chat Hours: 24/7
(If the chat ever shows as “offline,” just leave a message and we’ll get back to you as soon as possible.)

📧 Contact Us by Email

Prefer email? No problem — here’s how to reach the right team directly:

General Support: [email protected]

For all general questions about your account, deposits, withdrawals, or bonuses.

VIP Department: [email protected]

Already a VIP or want to become one? Our VIP managers will make sure you get the attention you deserve.

Affiliate Team: [email protected]

Want to partner with Winz.io? Contact our affiliate team for collaboration details and partnership opportunities.

Advertising & Media Inquiries: [email protected]

For media, sponsorships, or advertising-related questions.