1.1 This privacy policy (“Privacy Policy”) governs the processing of personal data on the platform created and operated by KingsWin Online LLC, registered at 11535738, (“KingsWin Online” or “we”, “us”, “our”). The Platform is available at https://winz.io/ (“Website”). The Privacy Policy is part of the Winz.io Terms and Conditions which can be found on the Website).
1.2 If you do not agree with the Privacy Policy, please do not use the website.
1.3 Please read the following rules carefully before using Kingswin services. By using the Service, you agree to be bound by the terms of the Privacy Policy and the Kingswin General Terms and Conditions.
1.4 KingsWin Online (“we”, “us”, “our”) respects your privacy and is committed to protecting it. The following Privacy Policy principles describe exactly how KingsWin Online uses the information and data you provide (“you”, “you”, “your”). We undertake to process any information submitted to us or otherwise sent to us (via our website, player registration form or otherwise) under the Privacy Policy set out here.
2.1 The data verifier is KingsWin Online OÜ (registration code: 11535738).
2.2 You can contact KingsWin Online OÜ by e-mail at hello@kingswin.com or by sending a letter by regular mail to Harju County, 10152, Estonia, Tallinn, Central City, Vesivärava 50-301.
2.3 Purpose for which we use the information: We may use your personal information and data for the following purposes:
3.1 KingsWin Online collects information about you and your activities in the Kingswin environment. Personal information is any information about you and may include your name, address, date of birth, payment method details and any other information you wish to disclose.
3.2 KingsWin Online collects the following information about you: your email address, full name, address (house, apartment, city, state, zip code), phone number, IP address, login account verification information, account creation time, account deletion time, linked addresses, password matches, 2FA secret key, payment method addresses, payment history.
3.3 Full name, address (house, apartment, city, country, postcode) and IP address are used for payment verification purposes. The IP address and telephone number are used to determine the location of the player, which is necessary for subsequent reporting rules.
3.4 KingsWin Online collects certain background information, for example, in the case of a targeted attack on the provision of a service, server log information about your browser. In this case, the IP address is also recorded.
3.5 The remaining data (e-mail address, log information on account verification, date of account creation, date of account deletion, shared linked addresses, password matches, 2FA private key, payment method addresses, and payment history) are mandatory for the operation of the service.
3.6 If any of the above information is missing, you will not be able to use the service.
3.7 KingsWin Online takes into account whether you have given your consent to receive direct promotional emails.
4.1 Kingswin Online protects your personal information under applicable law and the Data Protection Act. All data will only be used with standardised encryption tools to prevent any unauthorised access.
4.1.1 We may share personally identifiable information with our affiliates and our trusted business partners (including payment intermediaries) and the information will only be used in connection with our brand and in connection with the provision of the service.
4.1.2 When you open an account in our environment, we may use the services of third parties, including credit reporting agencies, to obtain information about your identity, age and financial status to prevent money laundering.
4.1.3 We may also make inquiries to verify identity and may disclose information about a customer’s account usage at any time to relevant authorities (including the Estonian Tax and Customs Board), security organisations and any other third parties involved in fraud and money laundering prevention.
4.1.4 KingsWing Online does not disclose customer information to third parties without the customer’s consent, except to supervisory units, accountants and in cases where the customer has been charged by law.
4.2 You agree that KingsWing Online may use third parties to process personal information to provide our Website and Services.
4.3 Kingswin Online does not and will not sell customer personal information to anyone.
5.1 Kingswin Online may, from time to time, contact the customer directly to obtain further information about the customer.
6.1 KingsWing Online will retain customer personal information only for the purposes and to the extent required by law. KingsWing Online retains location information (including address and IP address) for the period prescribed by law.
6.2 Background information, such as IP addresses and browser information, will be deleted after 90 days from the date of storage.
6.3 The rest of the data can be deleted by the customer.
7.1 We use cookies to collect information from the web server about your use of the website under the above conditions. Our partners and advertisers may also use cookies over which we have no control.
7.2 We may collect information about the devices you use to access the website. Such information may include your IP address and your domain name, your device operating system information, the browser, the website you were visiting before you visited our site, etc.
8.1 Kingswin Online may from time to time send promotional offers and information to customers directly related to the services offered by Kingswin Online. Customers may opt out of these offers by notifying Kingswin Online electronically or by writing to us.
The Internet is a global environment and the collection and processing of data on the Internet involves the movement of data through international channels. Some of the intermediaries for data processing may also be located outside the European Economic Area. Customer data will only be sent through countries that ensure an adequate level of legal data protection. Accordingly, when a customer uses our website and communicates with us electronically, the customer consents to our use of his or her data in the manner described above.
10.1 We reserve the right to share your personal information and betting history held by us with regulators, gambling enforcement organisations and other authorities, including the police, if we discover fraud or suspect money laundering or other unfair gambling practices to comply with regulations imposed by the relevant bodies in Estonia.
10.2 To ensure consistency in meeting the legal and regulatory requirements of the Kingswin Online gaming environment and to spread the risk within the gaming environment, we will continue to store customer information for some time after the customer’s account has been closed (usually no longer than seven years). The storage of information will take place following the Privacy Policy described here.
11.1 Ensuring the safety of children and young people is very important to Kingswin Online. Kingswin Online does not allow anyone under the age of 21 to open an account. If, after registration, it is discovered that a customer has registered an incorrect date of birth and is under the age of 21, we will close their account immediately and delete all personal information about them.
11.2. There are many cutting-edge solutions to help parents monitor their children’s online activity and restrict access to inappropriate sites. Net Nanny software www.netnanny.com protects children from inappropriate content on the Internet. CyberSitter software www.cybersitter.com lets parents add unwanted web addresses to the list of blocked websites.
The right to accessibility The GDPR gives the customer the right to have access to the information we hold about the customer. If the customer wishes to receive such information, he/she should send a request to hello@kingswin.com. In the case of any request for information, we are also obliged to identify the customer beforehand. Once we have verified that the person making the request is the account holder, we will send the customer a copy of the document containing his or her details. If the customer’s request for information is very voluminous or manifestly unfounded, we may charge a fee or refuse to comply with the request.
Right to amend data The customer has the right to modify his/her data at any time if it is incomplete or incorrect. To change the data, the customer must contact us. To do so, you should send us an e-mail to hello@kingswin.com.
Right to erasure of data You have the right to request the deletion of your data by sending a request to hello@kingswin.com. Where a customer’s personal information is used for the purposes set out in the law (for example, to ensure that a player who has self-selected their account cannot play games for a specified period), Kingswin Online may be required to retain the information.
Right to object to the use of data In certain cases, you have the right to ask us to restrict the use of your data.
The right to withdraw consent In certain cases, you have the right to withdraw your consent to the use of your data by sending us an email to hello@kingswin.com.
Right to portability of personal data As of 25 May 2018, customers have the right to request the personal data they disclose to us and use it for other services. If Kingswin Online intends to use the customer’s data for purposes other than those for which they were originally collected, Kingswin Online will inform the customer in advance.
Right to request suspension of processing At any time, the customer has the right to request that the processing of his or her data be suspended.
Rights related to automation The customer is protected from automated decision-making.
Right to lodge a complaint with the Data Protection Supervisory Authority The customer has the right to complain with the supervisory body to defend his/her rights as described above. For detailed information on how to complain, the customer can visit the website of the Estonian Data Protection Inspectorate (EDPS) http://www.aki.ee/et or the website of the European Data Protection Supervisor (EDPS) https://edps.europa.eu/.
13.1 The processing and storage of data takes place within the European Union on the servers of the provider of the website backend system.
13.2 KingsWin Online does not transfer data to third parties.
14.1 Kingswin Online reserves the right to change this Privacy Policy at any time. Changes will be effective immediately upon posting on the Winz.io website.
14.2 KingsWin Online encourages customers to review our Privacy Policy from time to time to be aware of any changes.
14.3 If the customer does not agree to the changes to the Privacy Policy, he/she will be required to stop using the website and services.
15.1 This Privacy Policy and the requirements arising from it are subject to the laws of the Republic of Estonia.
15.2 Any disputes relating to the protection of personal data will be settled by negotiation. In case the parties are unable to reach an agreement, the customer has the right to lodge a complaint with the Estonian Data Protection Inspectorate, Väike-Ameerika 19, 10129 Tallinn, Estonia, or to appeal to the court.
15.3 If a dispute requires legal intervention, it will be settled in Harju County Court under the laws of the Republic of Estonia.
15.4 This does not deprive the customer of any rights before the law.
16.1 If you have any comments, questions or other inquiries regarding this Privacy Policy, and/or any changes to your personal information, please contact us at info@winz.io or by using the contact form on the winz.io website.
Updated: 05.03.2024