Bonus Terms and Conditions
1. Welcome WOW Bonus
- The new player Welcome WOW Bonus is only available to new players who have never played at Winz.io and have not claimed Welcome Live or Welcome Sports bonuses.
- After making the first deposit customer gets a spin of the Wheel of Winz that needs to be played to get a random reward.
- Welcome WOW bonus consists of a single offer that can be redeemed once on the 1st deposit.
- The wheel level issued to a player upon the deposit varies depending on the amount of deposit:
- Golden spin for 100 USD or 0.002 BTC deposit
- Silver spin for 50 USD or 0.001 BTC deposit
- Bronze spin for 25 USD or 0.0005 BTC deposit
- There should be no bonus code entered while carrying out the first deposit in order to receive this offer.
- Welcome WOW bonus cannot be combined with any other code-based bonus.
- Minimum deposit to receive Gold spin is 100 EUR, 100 USD, 150 AUD, 10000 RUB, 1000 NOK, 140 CAD, 180 NZD, 15000 JPY, 500 BRL, 9000 INR, 2000 ZAR, 50000 KZT, 100 CHF, 0.002 BTC, 0.4 BCH, 0.03 ETH, 1.5 LTC, 1100 DOG, 100 USDT, 200 XRP, 0.3 BNB, 170 ADA, 800 TRX, 100 USDC.
- Minimum deposit to receive Silver spin is 50 EUR, 50 USD, 75 AUD, 5000 RUB, 500 NOK, 70 CAD, 90 NZD, 7500 JPY, 250 BRL, 4500 INR, 1000 ZAR, 25000 KZT, 50 CHF, 0.001 BTC, 0.2 BCH, 0.015 ETH, 0.75 LTC, 550 DOG, 50 USDT, 100 XRP, 0.15 BNB, 85 ADA, 400 TRX, 50 USDC.
- Minimum deposit to receive Bronze spin is 25 EUR, 25 USD, 37.5 AUD, 2500 RUB, 250 NOK, 35 CAD, 45 NZD, 3750 JPY, 125 BRL, 2250 INR, 500 ZAR, 12500 KZT, 25 CHF, 0.0005 BTC, 0.1 BCH, 0.0075 ETH, 0.375 LTC, 275 DOG, 25 USDT, 50 XRP, 0.075 BNB, 42.5 ADA, 200 TRX, 25 USDC.
- All rewards from the Wheel of Winz are wager free.
- The list of rewards that can be won in Gold Wheel of Winz: 100 FS, 200 FS, 400 FS, 600 FS, 800 FS, $40, $100, $200, $400, $5000.
- The list of rewards that can be won in Silver Wheel of Winz: 50 FS, 100 FS, 200 FS, 300 FS, 400 FS, $20, $25, $100, $200, $2000.
- The list of rewards that can be won in Bronze Wheel of Winz: 25 FS, 50 FS, 100 FS, 150 FS, 200 FS, $10, $25, $50, $100, $1000.
- All cash rewards are displayed in USD ($), but are paid out in the deposit currency applying corresponding exchange rates.
- Free spins are granted in the game Winz to the Moon by BGaming.
- Free spins rewards made with the Wheel of Winz must be activated and played within a period of 1 day.
- Welcome Bonus is designed to enhance the entertainment at Winz.io, any player deemed to be taking advantage of any Winz.io Welcome Bonus might have the bonus forfeited as well as an opportunity to receive any bonus offers in future.
- In case of any dispute or argument Winz.io decision on any matter is final.
2. Live Casino Welcome Cashback
- Live Casino Welcome Cashback can be claimed once per player, to activate this offer player must input the code LIVE when making one of the first 3 real money deposits to player’s Winz.io account.
- Only one cashback deal can be applied at the same time. Players with existing deals cannot claim Live Casino Welcome Cashback.
- Unless otherwise stated, Live Casino Welcome Cashback program cannot be used in conjunction with any other bonus or promotional offer.
- The minimum daily deposit to be eligible for the Live Casino Welcome Cashback is 20 USD (20 EUR, 30 AUD, 2000 RUB, 200 NOK, 28 CAD, 36 NZD, 3000 JPY, 100 BRL, 1800 INR, 400 ZAR, 10000 KZT, 20 CHF, 0.0004 BTC, 0.08 BCH, 0.006 ETH, 0.3 LTC, 220 DOG, 20 USDT, 40 XRP, 0.06 BNB, 34 ADA, 160 TRX, 20 USDC).
- Live Casino Welcome Cashbacks are paid every day of the week, 10% of losses are paid on the next day after you make successful deposit of 0.0004 BTC / 20 USD or more with the code LIVE.
- Calendar day starts at 00:00:00 UTC and ends at 23:59:59 UTC
- All Live Casino Games are included in the Live Casino Welcome Cashback Calculation.
- Live Casino Welcome Cashback is paid as a real money with zero wagering requirement and no upper cap restrictions.
- Live Casino Welcome Cashback value should be used within 14 days after receiving. Otherwise, it will be considered abandoned and removed from your balance.
3. Free spins
- Free spins are offered as part of various promotions. Depending on the promotion they are part of, the number of free spins and the eligible games may differ.
- The value of free spins in any promotion can not be higher than 1 EUR, unless explicitly stated otherwise in terms and conditions. In case for any technical malfunction or higher amount than 1 EUR per free spin, all winnings from free spins will be void.
4. Deposit Bonuses
- All deposit bonuses must be claimed while the deposit is intact in player’s balance. If player is eligible for a bonus and mentioned bonus does not get added automatically upon depositing, player should contact Winz.io Support Team prior to placing any bet.
- If the bonus was not redeemed at the time of deposit, before playing (due to an insufficient deposit amount, due to player opting out of bonuses or any other reasons that are outside the control of Winz.io), it cannot be claimed at a later date. Winz.io has the right to refuse to credit deposit related bonuses retroactively.
- The First Deposit Bonus can be claimed once per account, regardless of the currency of choice. For example, if player makes the first deposit using Bitcoin, the First Deposit Bonus will be added; making a subsequent deposit in another currency will be considered a second deposit.
- The Live and Table Games Wager Back bonus can be claimed once per account, on player’s first deposit, see Live & Table bonus section for more info.
- There is no wagering requirement for Live and Table Games Wager Back outcomes, see Live &amo; Table bonus section for more info.
5. No Wagering Bonuses Policy
- We believe in fair approach, therefore there are no wagering requirements on any of our rewards. We expect you also to be fair, so we prepared the following Policy to help you to maximize your entertainment and understand how to use our offers correctly. In case any investigation results in discovering non-compliance of this Fair Play Policy, which will be determined by Winz.io and its management sole opinion, may result in removal of funds from your balance, suspension of any current or future reward or closure of your account.
- All no wager bonuses are issued for entertainment purposes, should the bonuses be cashed out with minimal game play we reserve the right to exclude you from further bonuses. For example: Winz.io requires wagering of deposit funds for the purposes of money laundering prevention. Should the player claim no wagering slot bonus and circumvent payout wagering requirements via low risk betting in table or live casino games, this could trigger thorough KYC, removal from further promotions participation and depending on severity of policy breach – account suspension.
- Unless otherwise stated, any free spin rewards you receive will be played with the lowest value bet on the online slots games linked to your Free Spins. In the event of any misconfiguration of your free spins package which results in the spins being a higher value we reserve the right to remove any winnings from the reward and re-apply at the correct bet amount.
- In the event a technical misconfiguration results in the incorrect number of free spins we reserve the right to correct this by removing any winnings received and re-adding the reward with the correct configuration.
- If, for any reason you do not manage to claim your reward/wheel/free spins after it was added to your account, please contact support team.
- If the reward you were trying to claim does not appear automatically in your account, please contact support team.
- Only one account eligible for no wagering bonus is allowed to be registered per person, household, family, household address, email address, individual payments solution or shared computer environment (example: a library, workplace, fraternity, university or school). Any attempt to try to deceive management by registering multiple accounts to gain rewards will be deemed as abuse and will result in the account(s) being suspended and the removal of your funds from your Balance.
- Individual promotions may have additional terms and conditions which will override or contribute to the terms and conditions here stated. Please check carefully all terms and conditions associated before taking part. Should the terms and conditions of the individual promotions conflict with this Policy, then Individual promotion’s terms shall apply.
- Regardless of the currency that we advertise or display reward amounts, the reward will always be credited according to the currency your account is configured to.
- In accordance with the privacy policy, we regularly send promotional communications with offers. You are only eligible for the offer if you received the communication directly from us. If we determine that a specific customer did not receive that particular promotion as an intended, we will not honor any payout requests from the customer.
- We reserve the right to cancel promotions or reward offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.
- Customers from Sweden (SE), Spain (ES), France (FR), United Kingdom (UK), Netherlands (NL), Sint Maarten (Dutch part) (SX), Curaçao (CW) and Lithuania are not permitted to claim any kind of bonuses or rewards.
6. No Deposit Bonuses Policy
At Winz.io, we strive to maintain a fair and transparent gaming environment. The following No Deposit Bonuses Policy outlines how to responsibly use our no deposit offers and what is expected from you as a player. Non-compliance with this policy, as determined by Winz.io and its management in their sole discretion, may result in the removal of funds from your balance, suspension of any current or future bonuses, or closure of your account.
- All no deposit bonuses come with a wagering requirement of 40x. This means that any winnings derived from no deposit bonuses must be wagered 40 times before they can be withdrawn.
- Wagering contribution only applies to slot games, with a contribution rate of 100%. Bets placed on any other type of game, including table games or live casino games, do not contribute towards the wagering requirement.
- The maximum winning bonus amount after completing the wagering requirement is capped at 100 EUR or the equivalent amount in your account’s selected currency. Any winnings exceeding this limit will be forfeited.
- In order to withdraw any winnings from a no deposit bonus, players are required to make at least the minimum deposit and complete the identity verification process (KYC). This ensures compliance with anti-money laundering regulations and confirms your account legitimacy.
- Additionally, any crypto deposit must be wagered at least 1 time, and any FIAT deposit must be wagered at least 3 times before the withdrawal of funds associated with that deposit is permitted.
- Players have 3 days to activate the no deposit bonus once it has been issued. After activation, they will have 3 days to play the bonus, and an additional 3 days to complete any associated wagering requirements.
Upon completion of the free spin rounds, players can monitor their wagering progress by navigating to the "My Profile" section, under the "Bonuses" tab.
7. Withdrawals
- In order to make a withdrawal, a player has to connect a payment method to her / his account. At least one deposit is necessary to withdraw funds. All wagering requirements have to be fulfilled.
- The account may be subject to security verifications prior to the first withdrawal.
- Depositing players will be able to withdraw deposited funds as long as the bonus amount is still intact. Should the bonus expiry date be reached, both bonus and winnings generated from the bonus may be declared void.
- Players can request for a cash bonus or deposit bonus to be removed, but along with the bonus amount, all winnings will be removed as well. Once requested, the procedure cannot be reversed.
- If any cash bonus funds are used with a product not described in a promotional material before requirements have been met, all winnings become void and withdrawals of funds connected with the cash bonus (either winnings from wagering the cash bonus or the cash bonus itself) will be deem void. Please refer to Winz.io casino Bonus Payments section to find more info on games contributions.
- If, while playing at Winz.io, a player wins a large sum of money (i.e. more than €5000 or equivalent in another currency) or wins a significant prize (i.e gadget or trip to Las Vegas) within a promotion organized by Winz.io, player must agree to participate in any PR arranged by Winz.io. Winz.io will never disclose player’s personal information, however, Winz.io reserves the right to utilize username, first names and the first letter of the last name, when creating and publicizing material regarding promotion’s outcome.
8. Miscellaneous and general
- Winz.io operates using UTC time zone in 100% of cases unless stated otherwise.
- Players from the following countries are not eligible for any promotional offer: Sweden (SE), Spain (ES), France (FR), United Kingdom (UK), Netherlands (NL), Sint Maarten (Dutch part) (SX), Curaçao (CW).
- Bonuses can only be received once per person/account, family, household, address, e-mail address, IP addresses and environments where computers are shared (university, fraternity, school, public library, workplace, etc.), unless specifically mentioned otherwise.
- The use of bonus funds purely to progress through the bonus stages is prohibited. For example when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.
- Accounts that are disabled, suspended or in any way not deemed active and open will not be eligible for any rewards, including rakeback, cashback, tournament or lottery prizes.
- Winz.io may, at its sole discretion, change the terms and conditions, the promotion itself, or limit the eligibility of players to participate in this promotion, for any reason whatsoever without prior notice.
- In all cases Winz.io management decision is final and binding.